We're delighted to have you here. Before you dive into enjoying our services, we need to go over some important stuff. These Terms and Conditions ("Terms") explain the rules and regulations governing your use of our website and services. By using our website and services, you agree to these Terms. If you disagree, it's okay, but unfortunately, you won't be able to use our services.
1. Services
Our cleaning services are top-notch, and we're here to sparkle your space. Whether it's your home, office, or any other place, we've got you covered. We offer various cleaning packages to suit your needs, and you can choose the one that fits you best.
2. Booking and Payment
When you book our services, you're committing, and we take that seriously. You can book through our website or by giving us a call. Payment is due at the time of booking, and we accept various methods like credit cards, online transfers, and cash.
3. Cancellations and Rescheduling
Life happens, and we understand that sometimes you might need to cancel or reschedule your booking. Just give us a heads-up at least 24 hours before your scheduled appointment, and we'll work something out. Cancellations made less than 24 hours before the appointment may incur a cancellation fee.
4. Liability
While we take every precaution to ensure the safety of your property during our services, accidents can happen. We're not liable for any damages to your property unless it's due to our negligence. Please keep any valuables or fragile items out of harm's way during our cleaning.
5. Feedback and Concerns
We love hearing from you! If you have any feedback, concerns, or questions about our services or these Terms, don't hesitate to reach out to us. We're here to make your experience with us as smooth and enjoyable as possible.
6. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It's your responsibility to review these Terms periodically for changes.
7. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms or our services will be resolved through arbitration in Dubai.
Thank you for choosing Done With Dirt! We're thrilled to have the opportunity to serve you and make your space shine. If you have any questions about these Terms or anything else, don't hesitate to get in touch with us. Happy cleaning!